Dorothy Wright - Customer Service Representative Resume Simple
SUMMARY
To obtain a position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • management, office, supervisor, training, liaison, collection, clients
  • patient, vital signs, personal care, responsible
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Representative

    Northwestern Mutual

    • Provide support to clients and management in the collection and processing of all customer service requests and reports. Assist in the training of new employees.
    • Served as liaison between office and the office Manager to ensure all equipment was being met. Prepared and submitted monthly reports to the Director of directors.
    • Supervisor: Frederick, M.D. Stern, L.B., M., B.a.
    • Managed and maintained the daily operations of the facility, including the development of a comprehensive marketing Plan, and the overall success of the company.
    • Develops and implements a new marketing plan for the company. Assists in the development of the annual budget for the community.
    • Maintain and update all customer service and information systems. Ensure that the quality control and security Act is maintained.
  • 2017-12-252017-12-25

    Certified Nursing Assistant

    Symbiosys Technologies

    • Responsible for ensuring that patient personal care is clean and safe. I have been able to lift, transfer, and transport patients.
    • Obtains and records vital signs, weights, and intake and output. Maintains clean and orderly environment. Assist with activities of daily living.
    • Ability to work in a fast paced environment with a diverse population of people, including Alzheimer's, dementia, diabetes, and cancer.
    • Assisted patients with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
    • Responsible for taking and recording vital signs, including temperature, blood pressure, pulse, and respiration rates. Assisted with adequate nutrition and fluid intake.
    • Assists patients with activities of daily living such as bathing, dressing, grooming, and toileting. Assist with personal hygiene.

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